Privacy Statement

SMS Disclosure Statement

Serene Events Center, located in Plano, TX, is an event venue dedicated to serving prospective and existing customers. By providing your phone number to Serene Events Center or communicating via phone or SMS, you consent to receive text messages from us.

These messages may include information about special offers, promotions, venue options, and details regarding ongoing sales or orders. Please note that as a large-scale event venue, Serene Events Center may send communications to a significant number of unique phone numbers.

Provide more details around how your organization communicates and receives consent from your recipients before texting them

While speaking with the customer in person, the Sales Representative asks the customer if they would like to receive SMS. Here is the script that we use: “Hello {customer}, thank you for coming to Serene Events Center. We can send you Marketing, Offers, Updates about Bookings via SMS, I must let you know about this information first. You may reply STOP to opt-out of future messages, or reply HELP for more information. Message frequency varies and message and data rates may apply. We do not share or sell your information to third parties, you can review our privacy policy on our website”. We maintain consent of our recipients in a customer database.

Messaging use-cases

Marketing:

“Looking for the perfect event space?  Serene Events Center in Plano offers exclusive deals on stunning venues! Call us today or reply to learn more about our offers. Text STOP to unsubscribe.”

“Dreaming of the perfect venue for your next event?  Serene Events Center has options tailored for any occasion. Book now and enjoy limited-time discounts! Reply to learn more. Text STOP to opt-out.”

Customer Care:

“Thank you for choosing Serene Events Center!  Your booking is confirmed for [Event Date]. For any questions or changes, reply to this message or call us directly. We’re here to help! Text STOP to unsubscribe.”

“Hi [Customer Name], we’re excited to host your event at Serene Events Center!  If you need assistance or have any last-minute updates, feel free to reply to this message. Thank you for choosing us! Text STOP to opt-out.”

Opt-in message

Serene Events Center: Thank you for opting in to receiving sms messages from us. Message frequency may vary. Message and Data Rates may apply. Reply STOP to stop receiving messages from us. Reply HELP for more information.

HELP message

Serene Events Center: For help or information please contact us via sales@sereneec.com . Reply STOP to opt-out of messaging.

Opt-out message

Serene Events Center: You will receive no further messages from us. If this was in error reply UNSTOP to continue receiving messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties